Privacy Policy

Effective Date: August 26, 2026

At Be Your Best Medical, accessible from beyourbestmedical.com, protecting the privacy of our patients and website visitors is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use and safeguard that information, and your rights regarding your personal and protected health details.

If you have questions or require more information about our Privacy Policy, please contact us at info@beyourbestmedical.com or (775) 502-4311.

1. Information We Collect

We collect personal information that you voluntarily provide to us when scheduling appointments, submitting inquiry forms, or interacting with our services.

  • Personally Identifiable Information (PII): Name, phone number, email address, mailing address, date of birth, and payment details.
  • Protected Health Information (PHI): Medical history, treatment preferences, aesthetic goals, and consultation notes submitted via secure medical intake forms.
  • Log & Technical Data: IP address, browser type, device specifications, operating system, pages visited, and timestamps automatically collected via web analytics.

2. How We Use Your Information

We use your information to deliver high-quality aesthetic and medical wellness services. Specific uses include:

  • Scheduling, confirming, and managing your consultations and treatment appointments.
  • Delivering personalized care plans for facial aesthetics, laser treatments, PDO thread lifts, and Bio-identical Hormone Replacement Therapy (BHRT).
  • Sending appointment reminders via email, phone, or text message.
  • Processing payments and managing billing.
  • Maintaining and improving website functionality, performance, and user experience.
  • Sending promotional newsletters and special offers (only with your explicit opt-in consent).

3. HIPAA & Medical Information Security

As a medical practice led by an Advanced Practice Registered Nurse (APRN, FNP-BC), we are committed to maintaining the confidentiality of your health data.

  • All Protected Health Information (PHI) collected through patient intake forms or during consultations is handled in strict compliance with the Health Insurance Portability and Accountability Act (HIPAA).
  • We use administrative, physical, and technical safeguards, including SSL encryption and secure electronic health record (EHR) platforms, to prevent unauthorized access, alteration, or disclosure of your health records.

4. Text Messaging / Mobile Communications

When you provide your phone number, you consent to receive transactional and informational text messages (such as appointment reminders).

  • Mobile Opt-In Data: No mobile information or SMS opt-in consent will be shared with, sold, or rented to third parties or affiliates for marketing or promotional purposes.
  • You may opt out of SMS communications at any time by replying STOP to any text message.

5. Third-Party Service Providers

We do not sell, rent, or trade your personal information. We may share limited data with trusted third-party service providers who assist us in operating our practice (e.g., website hosting, online booking engines, secure payment processors, and SMS dispatch platforms). These partners are contractually bound to keep your information confidential and secure.

6. Cookies and Tracking Technologies

Our website uses cookies and web tracking technologies to analyze traffic patterns and improve overall site performance. You can manage or disable cookie preferences directly within your web browser settings.

7. Your Rights & Choices

You have the right to:

  • Access, review, or request a copy of your personal data or medical records.
  • Request updates or corrections to incomplete or inaccurate personal details.
  • Opt out of marketing emails or SMS communications at any time.
  • Request the deletion of non-medical personal data, subject to legal and regulatory retention requirements.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any updates will be posted directly on this page with a revised “Last Updated” date.

9. Contact Us

For questions regarding this Privacy Policy or your personal data rights, please reach out to us:

Be Your Best Medical

40 Winter St, Reno, NV 89503, United States

Phone: (775) 502-4311

Email: info@beyourbestmedical.com